In response to the rapid spread of the newly mutated COVID-19 virus, INC Congress, with the support of DeepCall, launched a Free Ambulance Service for the residents of NCR Delhi. This initiative aimed to ensure timely medical assistance during one of the most challenging times of the pandemic.
To fight the COVID-19 crisis, INC Congress partnered with DeepCall to launch a Free Ambulance Service in NCR Delhi, ensuring timely medical support.
Industry
HealthcareOffice Headquarters
New Delhi IndiaFree Ambulance Helpline
9672227957The problems they were facing before joining hands with DeepCall.
Solutions that helped them overcome the pain points.
Reasons why most brands are putting their trust in the solutions we are offering?
A dedicated helpline with structured call routing and DTMF support.
Ensured no call went unanswered by ringing all assigned phones simultaneously.
Calls were forwarded to expert handlers for efficient and quick resolution.
Centralized system for managing incoming call details and tracking requests.
Real-time supervision and internal transfer for faster coordination.
Extensive experience in setting up responsive IVR systems for high-impact operations.
Structured routing ensured timely responses without manual intervention.
Live monitoring and reporting ensured continuous performance evaluation.
Enabled seamless call handling and internal communication for swift action.
Enhanced coordination ensured faster ambulance deployment.
Streamlined data helped track service efficiency and caller records.
