The Sarv MaskDial App is the fastest way for banks and regulated enterprises to meet India’s 160-series calling mandate while cutting telecom costs and eliminating infrastructure overhead.
Instead of paying for multiple expensive 160-series numbers across departments, Sarv MaskDial lets brands operate with one centralized, verified CLI for the entire organization. Every agent call, no matter where it comes from, displays the same trusted brand number, boosting answer rates, reducing fraud risk, and delivering immediate cost savings at scale.
To combat spam and fraudulent communication, the Government of India, in collaboration with TRAI, has mandated the use of 160-series numbers for official service and transactional calls. This numbering series is strictly reserved for OTPs, transactional alerts, service notifications, and official confirmations.
While essential for compliance, 160-series numbers are significantly more expensive than traditional 140-series numbers. Organizations often face:
Easy steps to connect using verified 160-number trustworthy customer experience
Sarv delivers enterprise-grade communication solutions that combine regulatory compliance, operational efficiency, and scalability. With MaskDial, organizations can meet government mandates without compromising agility or cost control with various features like:
Eliminates the need for multiple 160-prefix numbers, significantly reducing recurring costs.
No desk phones, PBX systems, or complex hardware required just the app.
Agents place calls directly from their personal mobile devices, without exposing their personal numbers.
Use one 160-series number as a centralized Caller Line Identity (CLI), even with multiple agents across teams.
One stop solution for 160-number calling mandate by TRAI.