Sarv MaskDial App MaskDial App

Make Every Call Trusted Without Paying for Multiple Numbers

Stop paying for multiple expensive verified 160 numbers. Switch to one centralized 160-series number & enable unlimited agents to call securely without infrastructure complexity.

MaskDial App

Introducing Sarv MaskDial App

The Sarv MaskDial App is the fastest way for banks and regulated enterprises to meet India’s 160-series calling mandate while cutting telecom costs and eliminating infrastructure overhead.

Instead of paying for multiple expensive 160-series numbers across departments, Sarv MaskDial lets brands operate with one centralized, verified CLI for the entire organization. Every agent call, no matter where it comes from, displays the same trusted brand number, boosting answer rates, reducing fraud risk, and delivering immediate cost savings at scale.

Why 160-Series Calling Matters?

To combat spam and fraudulent communication, the Government of India, in collaboration with TRAI, has mandated the use of 160-series numbers for official service and transactional calls. This numbering series is strictly reserved for OTPs, transactional alerts, service notifications, and official confirmations.

What the 160-Series Ensures

What the 160-Series Ensures

  • Clear identification of legitimate service calls
  • Reduced phishing and scam attempts
  • Increased consumer trust in inbound calls
Numbering Structure

Numbering Structure

  • 1600xx → Government-related communications
  • 1601xx → Banks & financial institutions

The Challenge with 160-Series Numbers!

While essential for compliance, 160-series numbers are significantly more expensive than traditional 140-series numbers. Organizations often face:

  • High costs when maintaining multiple 160-series numbers
  • Operational complexity across departments and agents
  • Infrastructure dependency on desk phones or call centers
The Challenge with 160-Series Numbers!

How the Sarv MaskDial App Works

The agent dials a customer number from the MaskDial App

The agent dials a customer number from the MaskDial App

A call request is sent to Sarv’s secure servers

A call request is sent to Sarv’s secure servers

Sarv places a call to the agent’s phone

Sarv places a call to the agent’s phone

Sarv places a second call to the customer using the 160-series number

Sarv places a second call to the customer using the 160-series number

Both calls are merged into a single live conversation

Both calls are merged into a single live conversation

Simple, Secure, & Compliant Thre

Easy steps to connect using verified 160-number trustworthy customer experience

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Key Benefits

Sarv MaskDial at a Glance

Guaranteed 160-series compliance

Guaranteed 160-series compliance

Centralized caller identity across teams

Centralized caller identity across teams

Reduced calling infrastructure costs

Reduced calling infrastructure costs

Mobile-first agent flexibility

Mobile-first agent flexibility

Enhanced customer trust & answer rates

Enhanced customer trust & answer rates

Simple onboarding and usage

Simple onboarding and usage

Why Choose Sarv?

Sarv delivers enterprise-grade communication solutions that combine regulatory compliance, operational efficiency, and scalability. With MaskDial, organizations can meet government mandates without compromising agility or cost control with various features like:

  • Cost Efficiency at Scale
    Cost Efficiency at Scale

    Eliminates the need for multiple 160-prefix numbers, significantly reducing recurring costs.

  • Zero Infrastructure Overhead
    Zero Infrastructure Cost

    No desk phones, PBX systems, or complex hardware required just the app.

  • Agent Mobility & Flexibility
    Agent Mobility & Flexibility

    Agents place calls directly from their personal mobile devices, without exposing their personal numbers.

  • Single Verified Caller Identity
    Verified Caller Identity

    Use one 160-series number as a centralized Caller Line Identity (CLI), even with multiple agents across teams.

160-Number on every agent's phone

Download Sarv MaskDial

One stop solution for 160-number calling mandate by TRAI.

Download Sarv MaskDial
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