Book A Demo Sign Up Login
Conversational AI Conversational AI Agent

It's not a Chatbot, it’s The Conversational AI.

Deploy voice and text agents that handle real business conversations - with native telephony control, multi-agent workflows, real-time routing, and full observability.

Book A Demo Create Agent
  • WebRTC • SIP • DID
  • Dynamic Forms
  • Live Call Analytics
  • Knowledge Base (RAG)
  • Multi-Agent Automation
Conversational AI
Numbers Defining Sarv CAI

Every Conversation is Measurable - Latency, Actions, Routing, and Outcomes

~400 ms

Typical LLM Time-to-First-Token

99.9%+

Call Completion Rate

Zero

Errors Observed Across Live Sessions

100%

Traceable Calls, Messages, Actions & Costs

Build Seamless Conversations

The Solutions That Our Conversational AI Can Provide!

Conversation-Native AI

One continuous conversation across voice and chat- with zero context loss.

  • Key Capabilities
  • Voice ↔ text switching in real time
  • Stateful memory across modes
  • Picture-in-picture widget that moves with the browser
  • Same workflows, tools, and logic across channels
  • What You Can Measure
  • Session duration across modes
  • Message & turn count
  • Conversion and completion rate

Multi-Agent Automation

Design AI workflows where multiple specialized agents collaborate, validate, and execute tasks- without restarting conversations or losing context

Workflow that collaborate, validate and execute tasks between in multiple agents.

  • What Makes It Different
  • Intent-based agent routing
  • Agent-to-agent handoffs with full context
  • Supervisor agents for validation & compliance
  • AI → AI → Human escalation flows
  • Business Impact
  • Reduced hallucinations via cross-verification
  • Higher first-resolution rates
  • Enterprise-grade governance built in

Native Telephony Control

Operate directly on the voice layer with WebRTC, SIP, and DID support- no wrappers, no external dependencies

  • Key Capabilities
  • WebRTC website widget
  • SIP accounts & SIP URIs
  • DID number purchase & assignment
  • Programmatic call transfer and termination
  • What You Can Measure
  • Call source analytics (Web / App / Phone)
  • Cost per call
  • Agent-wise call distribution

Real-Time Interrupt & Routing

Enable natural conversations where callers can interrupt anytime, and AI adapts instantly, just like a human agent

  • Key Capabilities
  • True barge-in (no turn-based locking)
  • Real-time intent detection
  • Dynamic routing to AI or human agents
  • Priority handling for sensitive or high-value calls
  • Operational Metrics
  • Drop-off rate
  • Routing accuracy
  • Call completion success
How it Works

Connect, Add, Optimize, and Launch

Connect Channels
Connect Channels

Deploy your agent on WebRTC widgets, DID numbers, or SIP infrastructure.

Add Intelligence
Add Intelligence

Power agents with Knowledge Bases (RAG), Dynamic Forms, and Action Tools.

Observe & Optimize
Observe & Optimize

Track every call, message, action, latency, and cost from a single dashboard.

Conversational AI for Different Industries

Conversational AI delivers the most impact when it’s built for real business use cases—not generic conversations. Sarv’s platform adapts to industry-specific workflows, compliance needs, and customer expectations, making it suitable across regulated, service-heavy, and high-volume environments.

Create Agent
Conversational AI for Healthcare

Healthcare

Conversational AI for healthcare helps hospitals, clinics, and healthcare providers automate patient interactions without compromising reliability or trust.

It supports appointment scheduling, reminders, follow-ups, symptom guidance, and care-related queries reducing administrative load while improving patient accessibility and response times.

Conversational AI for Healthcare

Customer Service

Conversational AI for healthcare helps hospitals, clinics, and healthcare providers automate patient interactions without compromising reliability or trust.

It supports appointment scheduling, reminders, follow-ups, symptom guidance, and care-related queries reducing administrative load while improving patient accessibility and response times.

Conversational AI for Healthcare

Banking

Conversational AI for healthcare helps hospitals, clinics, and healthcare providers automate patient interactions without compromising reliability or trust.

It supports appointment scheduling, reminders, follow-ups, symptom guidance, and care-related queries reducing administrative load while improving patient accessibility and response times.

Conversational AI for Healthcare

Insurance

Conversational AI for healthcare helps hospitals, clinics, and healthcare providers automate patient interactions without compromising reliability or trust.

It supports appointment scheduling, reminders, follow-ups, symptom guidance, and care-related queries reducing administrative load while improving patient accessibility and response times.

Conversational AI for Healthcare

E-commerce & Retail

Conversational AI for healthcare helps hospitals, clinics, and healthcare providers automate patient interactions without compromising reliability or trust.

It supports appointment scheduling, reminders, follow-ups, symptom guidance, and care-related queries reducing administrative load while improving patient accessibility and response times.

Conversational AI for Healthcare

Logistics & Supply Chain

Conversational AI for healthcare helps hospitals, clinics, and healthcare providers automate patient interactions without compromising reliability or trust.

It supports appointment scheduling, reminders, follow-ups, symptom guidance, and care-related queries reducing administrative load while improving patient accessibility and response times.

Conversational AI for Healthcare

EdTech Or Institutions

Conversational AI for healthcare helps hospitals, clinics, and healthcare providers automate patient interactions without compromising reliability or trust.

It supports appointment scheduling, reminders, follow-ups, symptom guidance, and care-related queries reducing administrative load while improving patient accessibility and response times.

Conversational AI for Healthcare

Government & Public Services

Conversational AI for healthcare helps hospitals, clinics, and healthcare providers automate patient interactions without compromising reliability or trust.

It supports appointment scheduling, reminders, follow-ups, symptom guidance, and care-related queries reducing administrative load while improving patient accessibility and response times.

Conversational AI for Healthcare

Enterprises

Conversational AI for healthcare helps hospitals, clinics, and healthcare providers automate patient interactions without compromising reliability or trust.

It supports appointment scheduling, reminders, follow-ups, symptom guidance, and care-related queries reducing administrative load while improving patient accessibility and response times.

With Sarv Conversational AI

Build smart agents with natural conversation capability at anytime

Accelerate your operations without compromising emotions and human-like touch to every conversation with customers.

Create Agent Contact Sales
With Sarv Conversational AI
FAQs

Frequently Asked Questions

Chatbots typically follow fixed scripts and decision trees. Conversational AI understands context, intent, and conversation flow, allowing it to respond naturally, adapt mid-conversation & handle complex, real-world scenarios without breaking.

Conversational AI is built to manage full conversations, not just FAQs. It can handle multi-step interactions like issue resolution, verification, follow-ups, and handovers just like a trained human agent.

No. Conversational AI is designed to sound natural and context-aware. It understands variations in language, tone, and intent, so conversations feel human, not automated.

Unlike rule-based bots, Conversational AI doesn’t fail when conversations go off-script. It interprets intent, asks clarifying questions when needed, and adapts responses instead of returning errors or dead ends.

Yes. Conversational AI is configured around your processes, your policies, escalation rules, compliance needs, and tone of voice so it behaves the way your business operates.

Yes. It is built for real-time performance and high concurrency, ensuring consistent response quality even during peak traffic without delays or drops.

Conversational AI operates within defined guardrails, ensuring conversations follow compliance rules, security policies, and data-handling standards required by your industry.

Absolutely. Conversational AI works alongside your team. Conversations can be seamlessly handed over to human agents with full context whenever required.

Every conversation is tracked and analyzed for success rate, latency, resolution quality, and outcomes, giving you clear visibility into what’s working and what can be improved.

Deployment is faster than traditional systems. Once workflows and objectives are defined, Conversational AI can be live quickly and improved continuously based on real conversations.