Emami Cement is a leading cement manufacturer in Eastern India, with a capacity of 5.60 million metric tonnes per annum. Recognized with awards like 'Brand of the Decade 2018' and 'Brand of the Year – Cement Segment,' it’s one of the fastest-growing companies in the region. The company is committed to quality and sustainability in all its operations.
Emami Cement is a leading cement manufacturer in Eastern India, known for its high-quality products and sustainable manufacturing practices. It has rapidly expanded its presence and established a strong foothold in the regional cement industry.
Industry
CementOffice Headquarters
Kolkata, IndiaFounded
2007Solutions that helped them overcome the pain points.
Reasons why most brands are putting their trust in the solutions we are offering?
Retailers and customers can connect with Emami Cement seamlessly.
Retailers receive regular updates on their sales points and promotions.
Enables Emami Cement to track call logs, agent performance, and campaign effectiveness.
Employees can attend calls from mobile phones, ensuring accessibility and flexibility.
Agents can track and manage calls efficiently while maintaining records.
Calls are handled differently during and after working hours to optimize response efficiency.
Specialized in managing communication setups for manufacturing and retail businesses.
Efficiently handles high call volumes with a reliable cloud-based system.
Easily integrates with existing business processes and CRM platforms.
Tailored solutions designed to meet unique business requirements within budget.
Track performance with custom dashboards for real-time insights.
Ensure seamless query resolution by escalating unresolved issues to senior management.
Automate customer interactions and updates with seamless system integration.
Gather valuable customer feedback to enhance service quality and satisfaction.
”SARV provides seamless service with minimum downtime and with adequate redundancy planning. Their team members are committed and are keen to understand the requirements of the client based on the industry. Their reports are prompt and on time. I wish them the best for the future along with a word of recommendation to everyone.”
