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Customer Stories

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CityMall
ecommerce

CityMall

Citymall streamlined customer interactions by integrating Sarv’s API-driven telephony, automating order updates and support flows.With intelligent IVR and real-time reporting, they reduced agent load and elevated customer satisfaction.

Metropolis Healthcare
Healthcare

Metropolis Healthcare

We provided a location-based call service where users can connect with the nearest lab just by entering the pincode.

Doctors Connect
Healthcare

Doctors Connect

Introduced IVR solution to them so that their employees can create a perfect work-life balance.

Pharmasecure
Healthcare

Pharmasecure

Sarv.com provided them with a unique number for both inbound dialing and outbound dialing with IVR flow.

The Narayana Group
Education

The Narayana Group

Sarv.com resolved their problems regarding call recording, tracking, controlling call traffic, and more.

Udaan
ecommerce

Udaan

Enabled their brand to reach a larger audience with the help of voice broadcasting and SMS solutions.

Creaftsvilla
ecommerce

Craftsvilla

Craftsvilla has cut a specialty for itself in the market and today rivals significant players in the niche.

MobilePe
ecommerce

MobilePe

An Earning App and India's digital platform for recharge applications. MobilePe is a Swadeshi Indian App.

MJRP University
Education

MJRP University

Provided MJRP with a cloud telephony solution paired with IVR and SMS for centralized communication.

Cognizance, IIT Roorkee
Education

Cognizance, IIT Roorkee

Cognizance, the annual technical fest of the IIT Roorkee is one of the largest technical festivals in Asia.

Rama University
Education

Rama University

We have curated different and multi-level IVRs for their different numbers for easy management of calls.

ITM Group
Education

ITM Group

We offered them solutions that offered them multi-tasking, call handling, automated solutions, and more.

Bangalore Birth Network
Healthcare

Bangalore Birth Network

To allow them to reach their goals, we implemented a missed call service so that they can connect back with callers.

COVID Helplines
Healthcare

COVID Helplines

Help different private and government bodies with a solution to let them connect with people in need.

Bhargav Ayurveda
Healthcare

Bhargav Ayurveda

Introduced them to a smart IVR system that routes calls to agents that are available based on the active status.

Congress Delhi
Healthcare

Congress Delhi

Set up a panel where they can manage calls coming for free ambulances and forward them to experts if needed.

Platinum Hospital
Healthcare

Platinum Hospital

Platinum Hospital is a multi-speciality healthcare facility in Mumbai providing comprehensive medical services. With a strong focus on patient-centric care, the hospital delivers reliable and timely healthcare.