Sintex Plastics Technology Limited is a global leader in plastics and textile solutions, serving retailers and suppliers across nine countries. Focused on innovation and sustainability, Sintex continuously adapts to market demands.
Industry
TextileOffice Headquarters
Kalol IndiaFounded
1931The issues Sintex encountered before collaborating with us.
Solutions that helped them overcome the pain points.
Reasons why most brands are putting their trust in the solutions we are offering?
A flexible cloud-based telephony solution with customized IVR for efficient call management.
Ensuring round-the-clock support for retailer and supplier queries, improving customer satisfaction.
Timely updates on sales programs, target achievements, and appreciation messages.
Real-time tracking and call notes for enhanced service quality.
In-depth analytics and insights to support better decision-making and performance evaluation.
Proven expertise in managing large-scale communication needs with high efficiency.
Robust infrastructure designed to grow with Sintex’s expanding requirements, ensuring smooth operations.
Extensive experience in creating customized communication strategies for large enterprises like Sintex.
Integrates with CRM and analytics tools for streamlined customer data management and insights.
Directs calls based on retailer needs, ensuring quicker resolutions.
Routes calls to the appropriate department based on language and query type.
Provides real-time support and training to agents for efficient call handling.