Its a leading Non-Banking Financial Company (NBFC) offering financial solutions, including Life Coverage, Medical Coverage, Mutual Funds, Motor Insurance, Home Loans, and Personal Loans. They required an efficient communication system to streamline customer interactions and service updates.
Shri Ram Finance Corporation Pvt. Ltd. is a leading Non-Banking Financial Company (NBFC) offering comprehensive financial solutions, including life coverage, medical coverage, mutual funds, motor insurance, home loans, and personal loans.
Industry
FinanceOffice Headquarters
Chennai, Mumbai IndiaFounded
1979Before adopting Sarv.com’s solutions, SRFC faced several challenges:
Challenges Faced by Metropolis Healthcare
Solutions that helped them overcome the pain points.
Reasons why most brands are putting their trust in the solutions we are offering?
Enhanced customer outreach for events, offers, and marketing campaigns.
Instant delivery of policy details, payment reminders, and service notifications.
Automated voice reminders for timely updates, alerts, and awareness campaigns.
Efficient customer feedback collection through automated surveys.
Self-service options for seamless customer interactions and policy retrieval.
Extensive experience in providing telecom solutions tailored for the financial services industry.
A robust platform capable of supporting large customer bases and high transaction volumes.
Advanced tools for tracking and optimizing campaign performance in real time.
Dedicated support team available around the clock to ensure seamless operations and resolve issues promptly.
Automated voice calls for customers to check policy details.
Real-time feedback collection through personalized survey calls.
”Our customer service is regarded as one of the biggest perks of being a Shri Ram Finance and Sarv enables us to execute the one-on-one service we're looking for. It's a kind of software that is taking our business to a different level. It has streamlined line our customer support, a real pleasure to use.”
