Case Study
Doctors Connect

Connecting Lifelines with Privacy and Precision

Doctors Connect is a platform that bridges hospitals and doctors for locum duty, offering a seamless way to manage temporary staffing needs. It connects healthcare professionals with clinics and hospitals, filling the gaps in medical services through on-demand doctor assignments.

Doctors Connect
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Size of the Client Business We Are Managing

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Doctors Connect

Doctors Connect bridges hospitals and doctors for locum duty, enabling seamless, on-demand temporary medical staffing. We simplify healthcare staffing by instantly connecting professionals with facilities in need.

Industry

Healthcare

The Challenges Faced

The problems they were having before joining hands with Sarv.

  • Doctors Connect needed a way to maintain doctor privacy during patient interactions. The primary concern was that doctors’ personal phone numbers were being shared with patients, leading to privacy breaches and work-life imbalance. They required a system that enabled communication without compromising personal details.

What We Offered

Solutions that helped them overcome the pain points.

IVR Solution with extension dialing

Number masking for doctor-patient communication

Call routing via virtual numbers

Why Sarv

Reasons why most brands are putting their trust in the solutions we are offering?

  • Brief of Solution We Offered

    IVR-Based Extension Dialing

    IVR-Based Extension Dialing

    Patients can reach their assigned doctors by dialing a unique 3-digit extension, protecting the doctor’s actual number.

    Number Masking

    Number Masking

    Direct communication without revealing personal contact details.

    Centralized Call Handling

    Centralized Call Handling

    Seamless routing of calls via Sarv’s cloud telephony system.

  • What Makes Sarv Capable

    Healthcare-Focused Telephony Solutions

    Healthcare-Focused Telephony Solutions

    Built to meet the needs of doctors, hospitals, and medical staff.

    Real-Time Call Management

    Real-Time Call Management

    Monitored and trackable call system with high uptime.

    Privacy by Design

    Privacy by Design

    Designed to maintain the confidentiality of all stakeholders involved.

    High Availability

    High Availability

    Enjoy 99.9% uptime, ensuring your communication channels are always available when you need them.

  • What We Offered Extra

    Seamless Data Storage

    Seamless Data Storage

    All data is securely stored on the cloud, providing easy access and retrieval of past call records.

    Scalable Call Handling

    Scalable Call Handling

    Easily expand call flows as the network of doctors and patients grows.

    Minimal Setup Time

    Minimal Setup Time

    Quick deployment with user-friendly management tools.

Customer Satisfaction

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