Know How

Transforming CX with AI

AI isn’t just automating calls—it’s making them smarter!

  • Real-time sentiment analysis detecting frustrated customers before they escalate.
  • AI-driven IVRs adapt conversations dynamically to reduce wait times.
  • Hyper-personalized support for predictive call routing.

AI-powered telephony ensures every interaction is faster, sharper, and more human-like-without the extra manpower.

Trusted by over 50,000 companies of all sizes

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Built in India, Powered for the World: The Fully In-House CPaaS Revolution

Ozonetel

Ozonetel
Ozonetel

VS

Fully in-house, Made-in-India CPaaS platform
High Scalability & Flexibility with Advanced APIs
Call Quality & Connectivity
24/7 Direct OEM Support
Cost-effective, no hidden charges
AI-driven IVR with NLP support
Omnichannel Capability
Built-in compliance for BFSI, healthcare, and government
On-prem/ Hybrid/ Cloud - Flexible deployment
Centralised Reportnig & monitoring
Direct Delivery with no SI Dependency
Ease of Integration

Sarv (DeepCall)

Sarv (DeepCall)
Feature Sarv (DeepCall) Ozonetel
Fully in-house, Made-in-India CPaaS platform
High Scalability & Flexibility with Advanced APIs
Call Quality & Connectivity
24/7 Direct OEM Support
Cost-effective, no hidden charges
AI-driven IVR with NLP support
Omnichannel Capability
Built-in compliance for BFSI, healthcare, and government
On-prem/ Hybrid/ Cloud - Flexible deployment
Centralised Reportnig & monitoring
Direct Delivery with no SI Dependency
Ease of Integration
Customer Satisfaction

Trusted by over 50,000 companies of all sizes

  • samsung
  • Bharat Electronics
  • logo of income tax department india
  • Route Mobile
  • Tanla
  • Tikona
Need more help?

Find the answers you need

Yes, Sarv DeepCall is a robust omnichannel communication platform designed to handle multi-channel interactions across voice, chat, email, SMS, and WhatsApp Business API (WABA).

How DeepCall Manages Multi-Channel Communication:

Voice: Cloud-based inbound & outbound calling, IVR, call routing, and call masking for seamless customer interactions.

Email: Complete workspace offered with the drive, editor & docs, email inbox. Cost effective & easy to use & manage.

SMS: Supports bulk SMS, OTPs, and promotional messaging to keep customers informed.

WhatsApp Business API (WABA): Enables automated messaging, customer support, and notifications on WhatsApp.

The core platform can be deployed within 24-48 hours, with integrations and optimizations done progressively.

DeepCall offers a flexible and transparent pay-as-you-go pricing model, ensuring businesses only pay for what they use. Pricing varies based on features, usage, and custom requirements. No hidden fees. Pricing is upfront and depends on usage. Custom solutions & premium support may come at an additional cost but are discussed transparently.

Yes, we offer a free trial that anyone can access with a simple signup, providing instant demo-ready account access. Additionally, we conduct Video Proof of Concepts (POCs) to showcase real-world use cases, demonstrating how our solutions seamlessly meet business requirements.

Sarv is built for scalability, ensuring your communication infrastructure grows seamlessly with your business. Whether you’re expanding teams, increasing call volumes, or adding new channels, we scale effortlessly without disruption.

Cloud-Native Flexibility: Instantly add more agents, virtual numbers, or communication channels.

Omnichannel Expansion: Scale from voice to WhatsApp, SMS, chat, and email without switching platforms.

High Call Volume Handling: Supports millions of calls/messages daily with auto-scalable resources.

API-First Architecture: Seamlessly integrates with CRMs, ERPs, and third-party apps for limitless growth.

No downtime, no infrastructure worries—just plug, scale, and grow!

Sarv offers 24/7 customer support via phone, email, and live chat, ensuring round-the-clock assistance. Access self-help resources like tutorials and FAQs for quick solutions. Premium support with priority handling is available for urgent needs. You’re always covered with DeepCall!

The platform is incredibly flexible, offering custom integrations and feature enhancements tailored to your business needs. Unlike other vendors who charge premium fees for upgrades, most small-scale integrations with DeepCall come at no additional cost, ensuring you get the flexibility you need without the extra expenses.
  • Does the platform offer tailored solutions for industries like healthcare, BFSI, or retail?
  • Are there any case studies or examples of businesses in my industry using the platform?
  • How advanced is the AI in the platform for call routing, sentiment analysis, and real-time analytics?
  • How does AI improve efficiency and customer experience over traditional telephony systems?
  • Does the platform support integration with my existing systems (CRM, ERP, etc.)?