Craftsvilla is a leading Indian e-commerce marketplace specializing in ethnic fashion and lifestyle products. Using a marketplace model, it showcases India’s regional diversity and craftsmanship, helping artisans and customers connect meaningfully.
Craftsvilla is one of India’s prominent ethnic e-commerce platforms, empowering artisans while connecting customers with heritage-rich fashion and lifestyle goods.
Industry
E-commerceOffice Headquarters
Mumbai IndiaFounded
2011The problems they were having before joining hands with Sarv.
Solutions that helped them overcome the pain points.
Reasons why most brands are putting their trust in the solutions we are offering?
Delivered uniform alerts and messages to thousands of users simultaneously.
Enabled pre-planned campaigns without real-time manual intervention.
Allowed Craftsvilla to scale outreach during sales, product drops, or announcements.
Ensured every customer received the exact same message—no dilution or errors.
Delivers recorded calls instantly to a wide audience across locations.
Allows tracking and performance measurement of every voice campaign.
Intuitive setup for scheduling future voice alerts or promotional calls.
Designed to handle high-volume communication without system lags.
Every customer receives a standard, on-brand communication.
Save time and resources with quick and automated delivery.
Voice calls add a personal and trustworthy communication layer.
